Privacy Statement

Your privacy is important to us, your personal details and email address will not be sold or passed onto a mailing list or given out to other clients potential or otherwise.


The site recognizes the importance of protecting the privacy of personally identifiable information collected about our customers. For the purposes of this Privacy Statement, the word customers includes visitors to our web sites, subscribers to and users of our services, purchasers of our products and advertising customers.

The webmaster may amend the Privacy Statement at any time, so please, check this page at least once a month or when in doubt.

1.1 Operation of the Site

The Elkana Site is operated by the Elkana Trust. See ‘Contact Us’ for further details. The principal solicitor of the Elkana Trust is responsible for the administration of this privacy policy.

1.2 Collection of personal information

You may provide personal information to Elkana website when you complete and send an online form to Elkana website. We usually collect personal information such as your name, address, telephone number, and in some instances, your financial details. When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it. Other personal information required by each online form located on this Site is as follows:

(a) Shopping Cart : you are required to provide your name, address, delivery address, country, gender, contact phone number, suburb and state details and email address. This information is collected for the purpose of contacting you with information or advice and to understand who uses our service in order to improve the service. At this stage there is no shopping cart.

(b) Reciprocal Link Request : you are required to provide a name, site address and e-mail address. This information is collected for the purpose of advising you whether your application to link to the Elkana website has been granted or refused. We can improve our service by knowing the nature of sites that are linked to Elkana website.

(c) Feedback form : this information is collected for the purpose of receiving feedback from users of the Elkana website to improve our service. This information will be deleted once the feedback is obtained.

1.3 Use of personal information

We use your information to provide our services to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information. We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us. We may also acquire lists from other sources, both from other companies and from other public documents.

Personal information collected from you under clause 1.2 will only be used by us for the purposes stated in clause 1.2 and when required by law (eg court order or warrant).

We may share your information with other companies which are related to our sites within. We or they may also use your personally identifiable information to assist us in improving our products and services and any of us might be in touch to let you know about goods, services, or promotions which may interest you.

1.4 Use by Third Parties

We do not rent or sell our mailing list to 3rd parties.

1.5 Use of Aggregate Data

We may collect certain non-personal information to optimize our goods and services including our Web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.

This site may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by us or provided to others as a summary report for marketing, advertising or research purposes.

1.6 Public Information

Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While this website strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose in a chat room or bulletin board or tag board or guest book or forum.

1.7 Access to Personal Information

(a) You have a right to access most personal information we hold about you by telephone or e-mail request, if we deny access in some circumstances we will tell you why.

(b) You must provide your year and country of birth when making a request so that we can verify your identity. Access will be provided free of charge. Elkana Trust will endeavor to provide access in a way that is convenient to you.

(c) Any proposed correction to the personal information held by the Elkana Trust will be kept attached to the relevant Elkana Trust record.

1.8 Security

(a) Elkana website takes all reasonable steps to ensure personal information we have collected from you is held securely in an electronic database and in hard copy files.

(b) Client information must be kept for six (6) years from the closure of the file for taxation purposes for Elkana Trust. Elkana website will delete or destroy this information as soon as practicable after this period elapses.

(c) Information is transmitted to Elkana website under clause 1.2 using Secure Sockets Layer (SSL) encryption technology.

This website strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewall's and secure databases to keep personal information secure from misuse, loss or unauthorized use or disclosure.

(d) Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

1.9 Cookies

(a) A cookie is a small data field that some website's write to your hard drive when you visit them. A cookie file can contain information such as a user id. A website may use cookies to track the pages you have visited. A cookie file can only contain the personal information you supply yourself. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

(b) Elkana website uses cookies.

1.10 Links on the Elkana website, Third Party and Co-Branded Sites

The Elkana website contains links to other website's. You are responsible for information that you provide to these sites. We recommend that you review the privacy policy of any site that requests personal information. This policy does not cover the privacy practices of these linked sites.

This website may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be "co-branded" with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.

This website is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by this website of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.

1.11 Click stream data

(a) Click streams are the paths you take when navigating a website and the internet in general. When you visit our Site, our servers record the following information for statistical purposes:

(i) your server (IP) address and machine name;
(ii) the date and time of visit to this Site and time spent on particular pages;
(iii) pages accessed and documents downloaded;
(iv) the number of bytes transmitted and received for each request;
(v) the previous site or page visited;
(vi) the search engine and keywords used;
(vii) any linked referral; and
(viii) the type of browser used and its operating system.

(b) Elkana website examines this information to determine the traffic through the server as well as access levels to specific pages. In order to deliver better services, we also perform statistical analysis to establish priorities and allocate resources.

(c) No attempt will be made to identify you or your browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs.

(d) The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Elkana website.

(e) Access to and use of this information is restricted to the management and staff of Elkana website, who are subject to an agreement to adhere to this privacy policy.

(f) Elkana website will not disclose or publish information which identifies individual machines, or potentially identify sub-groupings of addresses without your consent.

(g) Elkana website reserves the right to gather more extensive information than indicated above regarding any attempted access to this Site which raises security issues, or in circumstances where Elkana website has reason to believe a breach of the law is being or has been committed, and where necessary to make disclosures to the relevant authorities.

1.12 Surveys and Contests

From time-to-time our site requests information from users via surveys or contests . Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level, you must be 18 or above to enter).
Contact information will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

1.13 What else you should know about privacy on the internet

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.

Whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information.

1.14 Privacy acknowledgment by you

You acknowledge that Elkana website may use information provided by you or through your use of this site in accordance with this clause 1 (Privacy Policy).